The Nail Loft

I completely understand that life is unpredictable-illness, work schedule changes, and family obligations can shift plans at the last minute. These things come up-we've all been there. I genuinely try to be flexible when life happens, and I'm grateful for the same consideration. To stay mindful of both your time and mine, please note the following: • If possible, please provide at least 48 hrs notice for any appointment changes or cancellations. I often have a waitlist, and this allows me to offer the spot to someone else looking to book an appointment. • Appointments cancelled with less than 24 hrs notice will be charged a 50% cancellation fee • No-shows will be charged the full service fee, which is non-refundable. • If I ever need to reschedule with less than 24 hrs notice, l'll offer 20% off your rescheduled appointment as a thank-you for your flexibility.